Frequently Asked Questions

WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PHOTO?

Yes, except in the case of products which are handcrafted in which there may be slight differences in the final product.

HOW CAN I BE SURE THAT I'VE MADE MY PURCHASE CORRECTLY?

Once you have placed your order, you will receive a confirmation message/email. If you do not receive a message/email, contact our customer service.

WHAT PAYMENT METHOD CAN I USE TO MAKE MY PURCHASE?

We offer the following payment methods:
Bank Transfer and credit card payments for local customers, credit card payments and bank transfer for international customers.

WHAT ARE THE DELIVERY CHARGES?

Delivery charges vary by country, depending on the weight of the package. Charges are confirmed at the time of the order.

HOW MANY TIMES WILL THE COURIER AGENT ATTEMPT TO DELIVER MY ORDER IN CASE I AM UNAVAILABLE TO RECEIVE IT?

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code is mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.

WHAT ARE THE BENEFITS OF SIGNING UP WITH YOU?

By signing up an account with www.aishaahmed.com.pk, you will be able to access and manage your account information easily. This includes:

• Updating your billing or shipping address

• Changing your password

• Viewing your complete order history

WHAT IF THE PRODUCT I WANT IS OUT OF STOCK?

If a product is out of stock, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website